Karikya Apps Frequently Asked Questions

No, each person may only hold one account on Karikya Apps — this is one of the core principles in our Terms & Conditions. Any attempt to open a second account using the same mobile number, national ID, or payment method will be detected automatically, and both accounts may be suspended.

Having multiple accounts puts all your accumulated bonuses and balance at risk of forfeiture. If you accidentally created a second account, contact our support team immediately – they can resolve it quickly and help you avoid any penalties.

Karikya Apps uses industry-leading technology to protect your data and funds. Key security layers include:

• 256-bit SSL Encryption: All data between your browser and our servers is encrypted – no one can intercept it.
• Segregated funds: Customer funds are kept entirely separate from the company's operational funds.
• GDPR-compliant privacy policy: Your information is never sold or shared with third parties.
• Regular security audits: An external team of cybersecurity experts conducts regular vulnerability assessments.
• Unusual Activity Detection: Instant SMS alerts for logins from new devices or unrecognized locations.

Take precautions on your end too: use a strong password, keep 2FA enabled, and never share your password with anyone.

Setting up Two-Factor Authentication (2FA) on Karikya Apps is quick and straightforward – and it significantly improves your account security. Follow these steps:

1. Log in to Karikya Apps.
2. Click the profile icon in the top right corner.
3. Go to "Settings" → "Security".
4. Click the "Activate" button under the "Two-Step Verification" section.
5. A 6-digit OTP will be sent to your registered mobile number – enter it to confirm.

Once enabled, every login from a new device or browser will require an OTP in addition to your password – so even if someone knows your password, they won't be able to access your account.

No, the minimum age to register and play on Karikya Apps is 18 years. Users aged 16 or 17 are not eligible to create an account under any circumstances.

Date of birth is verified at registration. If someone signs up with false information and their actual age is revealed during KYC, the account will be permanently closed and all funds and bonuses will be forfeited.

This policy is part of Karikya Apps' licensing terms and responsible gaming commitment. Keeping minors away from gaming is our ethical obligation. Parents are encouraged to enable parental controls on their children's devices.

Karikya Apps has a great referral program. For every successful referral, you'll earn ৳300 and your friend gets an extra bonus on their first deposit of ৳200 You will receive a bonus.

How to Refer:

1. Log in and go to the "Referral" section.
2. Copy your unique referral link or code.
3. Send that link to your friend — they can use it to register.
4. When your friend makes their first minimum deposit of ৳500 Make a deposit and ৳300 will be credited to your account within 48 hours.

There's no cap on referrals — the more friends you bring in, the more bonuses you earn. However, referrals from members of the same household or the same device are not accepted.

Karikya Apps currently Bangla (bn-BD) and English (EN) – fully supported in both languages. To change the interface language:

1. Log in or look for the language selector at the very bottom of the menu.
2. While logged in: go to "Settings" → "General" → "Language".
3. Select your preferred language and click "Save".
4. Once the page refreshes, everything will appear in the new language.

Changing the language only affects the interface – your account details, betting history, and balance remain unchanged. Support chat is always available in Bangla.

Yes, you can change the registered mobile number on Karikya Apps, though for security reasons the process involves a few steps:

1. Log in with your current mobile number (if you still have the SIM).
2. Go to "Settings" → "Profile" → "Contact Information".
3. Click "Change Mobile Number".
4. An OTP will be sent to your old number – enter it to confirm.
5. Enter your new number — you'll receive another OTP to confirm it.

If you no longer have the old SIM, contact support directly. You can update your number by verifying your KYC-approved NID and proving account ownership. This process may take 24–48 hours.